FAQ - Knowledge Base
For quick answers, search our frequently asked questions (and answers) regarding products and services.
- What tools does Melissa recommend?
- I'm looking for a service contractor (virtual assistant, graphic designer, tech person, etc.), who does Melissa recommend?
- How do I unsubscribe from your emails?
- Where do I get my login details to download my products?
- How do I get a refund?
- How do I cancel my subscription?
- How do I download/open my product?
- I lost all my files due to a computer crash. Can you send them to me?
- I paid with an eCheck. When will I get my downloads?
- My credit card expired. How do I change the way I pay for my subscription/membership?